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Nupgrade

Solutions

Model evaluation, adaptation and deployment

Measure a model on your task first, improve it the cheapest way that works, then serve it.

The problem

Teams pick a model from a leaderboard or a vendor page and discover later that it does not do their task reliably, or costs more than expected. Fine-tuning is often suggested before anyone has measured a baseline.

What it looks like

Generic examples of the kind of work. They are not client results.

  • Which model for this task?

    The same set of your own examples is run through candidate models under recorded conditions, and the results are compared.

  • Improving results without training

    Better instructions, structured output or retrieval from your documents, measured against the baseline.

  • Serving a chosen model

    Hosting a model you have decided to run yourself, with monitoring and a plan for updates.

What you receive

  • An evaluation set built from your real or clearly synthetic examples, with the scoring rules written down
  • A baseline measurement of one or more models on that set
  • A recommendation that separates what was measured from what is opinion
  • Prompt, retrieval or output-format changes, re-measured against the baseline
  • Fine-tuning only where measurement shows it is justified, and the evidence for that
  • A serving setup and documentation if you decide to host a model

The pilot and how we judge it

One task, one evaluation set and a small number of candidate approaches.

Acceptance criteria, written before the pilot starts:

  • The evaluation set and scoring are agreed before any model is run.
  • Every approach is run under the same recorded conditions.
  • Results are reported as measured, including where they are poor.
  • The decision about tuning or hosting follows from the numbers, not from a preference.

Boundaries and honest limits

  • Provider features, model names and prices change. Results are dated and describe the conditions that were tested.
  • A standard virtual server is not a guaranteed way to serve a large model. We check the hardware requirement first.
  • Support for a language such as Arabic or Darija is tested on your task rather than inferred from a vendor's language list.
  • We do not promise that tuning will beat a well-prepared baseline.

One question

Which manual process currently takes the most time from your team?

Answer in a sentence or two. An engineer replies with where we would start, what it takes and what we would not automate.