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Nupgrade

Solutions

Four ways we help, one way we work.

Pick the problem that looks like yours. Every engagement starts with a conversation, then a measurable pilot with acceptance criteria written down in advance.

How an engagement runs

Five steps. The first ones commit you to nothing.

  1. 01

    Fit conversation

    A short call about the process or problem. We say plainly if AI is the wrong tool.

  2. 02

    Scoped assessment, where useful

    A paid, written investigation when the question needs real work before anyone commits to a build.

  3. 03

    One measurable pilot

    A small piece with success criteria written down in advance, so the result is judged on evidence.

  4. 04

    Production engineering

    The pilot is built properly: tests, security review, deployment and monitoring.

  5. 05

    Support or hand-over

    You take it over with documentation, or we keep supporting it under a defined arrangement.

Scope and price are written down before work starts. We publish no price list. Managed operations are offered only with a defined scope and staffing. How we treat your data is on the security approach page.

Questions

Before you write.

What does it cost?

We scope and price in writing before work starts. We do not publish a price list, because the right answer depends on your process, your data and how much has to be integrated. A paid scoped assessment is available when the question needs real investigation first.

Will AI make mistakes with our data?

Models can be wrong, so we design for it. Where it matters, answers point to their sources, risky actions wait for a person to approve them, and the pilot has an acceptance test written before it starts. We do not promise zero errors.

Can it run privately, without sending our data to a public chatbot?

Often, yes. The options are a server you own, a dedicated environment, or an approved API provider under agreed terms. What is private depends on every stage: extraction, embeddings, retrieval, model inference, logs and backups. The security page explains how we scope that boundary.

Who does the work?

Engineers working inside MediaElegant's remote-first team in Marrakech. An engineer writes the spec and reviews every change. AI coding agents help with volume work under that review. We name the people on a project once they and the client agree.

Which tools do you work with?

The tools your team already uses: email, chat, CRMs, spreadsheets, document stores and helpdesk software, usually through their APIs. We check what a given integration supports during scoping rather than assuming it.

What do we own at the end?

That is agreed in writing before the work starts. Our aim is that you receive the code, workflows, documentation and a runbook for what we build for you.

What time zone and languages?

GMT+1, which overlaps Europe and the Gulf. We work in English and French. If you need Arabic or Darija, we test the specific task with your real material before promising it.

One question

Which manual process currently takes the most time from your team?

Answer in a sentence or two. An engineer replies with where we would start, what it takes and what we would not automate.